Why we built mhico.
It started with a bill I didn't expect, for my son's care.
I opened it assuming it was routine. Instead I got a page of codes and a balance I hadn't planned for. Was it right? Did I owe it, or did my insurer? Should I pay, call, or push back? I had no idea, and I pay attention to this stuff.
So I dug in. I read my plan, compared the bill to my EOB, and sat on hold for answers that should have been simple. I figured it out eventually. But it took hours, and most people don't have hours.
My co-founder Sayf felt the same way. He never knows which plan to choose at enrollment, and he can't make sense of half his own bills.
If two people who care about this can't follow it, something is broken.
Health insurance is one of the most important things in our lives, and one of the hardest to understand. The information is there. It's just buried in jargon.
We built mhico to fix that. It's an AI advocate that explains your claims, bills, and coverage in plain language, so you know what happened, whether it's right, and what to do next.
No one should get a bill they can't understand for the people they love. That's why we built it.
Julia & Sayf
